FAQs

  • Intake Sessions:

    60 Minutes | $195

    Individual Sessions:

    50 Minutes | $170

    Couple & Family Sessions:

    50 Minutes | $170

    We accept cash, check, and credit cards.

    At any time, you can request an individualized "good faith estimate" of treatment. Please contact us to let us know you would like to receive one.

  • In order to put our full efforts towards high-quality client care, our practice is not contracted with any insurance companies. If you would like to use your insurance, our therapists can provide you with a Superbill upon request. A Superbill is a receipt for your therapy sessions, which you can submit to your insurance company for potential reimbursement depending on your individual coverage and plan.

    You are responsible for submitting your Superbill to your insurance company. If you are unclear about whether or not you will receive reimbursement for therapy with our practice, please contact your insurance provider. Regardless of whether you intend to submit a Superbill to insurance, payment for your appointment is due at the beginning of your session.

  • Restore Tennessee Counseling has room for a select number of clients on their caseload who receive counseling services at a discounted rate. At times, these are full, and we offer a waitlist for those who would like to go ahead and get started at the full rate. If you are interested, please contact us at hello@restoretennessee.org

  • Restore TN has a 24-hour cancellation policy. If, for any reason, you are not able to attend your scheduled appointment, please notify us via your client portal. “No shows" and late cancellations for sessions will result in the credit card on file being charged the full session fee. Inclement weather and other emergencies will be given consideration on a case-by-case basis. When appropriate, telehealth sessions are available if you physically cannot make it to a session.

FEES & INSURANCE

  • During the intake, we will take the time to review all intake paperwork for you that you will receive beforehand to complete. We want to make sure you are aware of everything you sign and have a full understanding. Then we will take time to hear your story, talk about treatment goals, and discuss next steps. In this session, we will end by scheduling future sessions with you as well.

  • Our clients typically see the best results from starting out with weekly or biweekly sessions. Once consistent progress is made, the frequency of sessions can be adjusted.

  • We work with clients in both short-term and long-term capacities. Treatment duration is determined on a case-by-case basis so that we can provide individual care to each client.

  • We provide in-person services at our office space in Brentwood and Donelson, TN, as well as virtual services.

COUNSELING

Good Faith Estimate

Under Section 2799B-6 of the Public Health Service Act, health care providers and health care facilities are required to inform individuals who are not enrolled in a plan or coverage or a federal health care program, or who are not seeking to file a claim with their plan or coverage, both orally and in writing, of their ability, upon request or at the time of scheduling health care items and services, to receive a “Good Faith Estimate” of expected charges. This form may be used by the health care providers to inform individuals who are not enrolled in a plan or coverage or a federal health care program (uninsured individuals) or individuals who are enrolled but not seeking to file a claim with their plan or coverage (self-pay individuals) of their right to a “Good Faith Estimate” to help them estimate the expected charges they may be billed for receiving certain health care items and services. Information regarding the availability of a “Good Faith Estimate” must be prominently displayed on the convening provider’s and convening facility’s websites and in the office and on-site where scheduling or questions about the cost of health care occur. To use this model notice, the provider or facility must fill in the blanks with the appropriate information. HHS considers the use of the model notice to be good faith compliance with the good faith estimate requirements to inform an individual of their rights to receive such a notice. Use of this model notice is not required and is provided as a means of facilitating compliance with the applicable notice requirements. However, some form of notice, including the provision of certain required information, is necessary to begin the patient-provider dispute resolution process.

NOTE: The information provided in these instructions is intended only to be a general informal summary of technical legal standards. It is not intended to take the place of the statutes, regulations, or formal policy guidance upon which it is based. Readers should refer to the applicable statutes, regulations, and other interpretive materials for complete and current information.